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Lifelong Learning Technology at Continuing Studies
Our Vision:
Information Technology at Continuing Studies’ core mission is to support the twenty-plus departments under the Division of Continuing Studies within Rutgers University. We provide the technical knowledge and expertise that enables our supported units the ability to promote and support the Division’s mission of lifelong learning, reaching audiences throughout every stage of their educational lives.
Our Core Values:
Knowledge, an informed team of technology specialists who work to support each other as well as every client we engage. By having a wide array of different talents and skills among our team, we pride ourselves on being able to consistently and readily solve the challenges, both planned and unplanned, put before us on a daily basis.
Integrity, the ability to trust your technology professionals is a paramount need for any organization, regardless of size. Members of a technology team often have a privileged role and comprehensive access to many sensitive systems within an operation. Implicit trust of your technology providers and partners is required for the health of any organization, big or small.
Service, information technology is a service, and with that service must come an understanding of the human elements and the requirement that information technology intends to further the mission of any organization. It is through service and making social connections; we evolve our understanding to build better systems and assist in creating better organizations.
Our Work
Web
Custom Application
Product & Services
Networking and Internet Infrastructure
The Network and Infrastructure team supports DoCS with connectivity initiatives, resolved issues and special projects. We provide security for all internet-based products and services while resolving & preventing threats.
| Services | Products |
|---|---|
| Operating systems ( Windows | Apple | Linux ) | Event Management System (EMS) |
| Firewalling & Network Security | Scheduall |
| LAN & WLAN Network Configurations & Setup | Active Directory |
Desktops, Laptops & Mobile Support
The DLM team provides efficient day-to-day operational support for all Desktop/Laptop and all End-User Devices throughout the DoCS. We deploy computers and devices to employees and coordinate with external vendors on special projects like conferences.
| Services | Products |
|---|---|
| Hardware and software consultation | DoCS Help Desk |
| Computer Lab & Workstation deployment | MS 365, Outlook & Apple Mail |
| Computer peripherals (i.e. printers, copiers, etc.) | Third-party Windows and Mac apps |
Database & Reporting
For all your data needs, the Database team will analyze your data, obtain data from various sources and store it securely. We provide university-centric reports based on data housed in a variety of database software.
| Services | Products |
|---|---|
| Data collection and storage consultation | Oracle, MsSql, Mysql & Postgres |
| Data Retrieval, Backups and Reporting | SQL Developer & MySql Workbench |
| Database Configuration, Setup and Security |
Website, Mobile & App Development
The AppDev team works with you, our clients, to provide you with the most stunning and visual web/online/mobile product possible. We've developed custom applications for departments to strategically help make their operations more efficient.
| Services | Products |
|---|---|
| Website Design, Development | Drupal 7 & 8, OPA, DICES |
| Mobile app development ( Apple | Android ) | RuOnlineCon, TLTRutgersDay |
| Custom Online Applications | Responsive Websites & Online apps |
Blog
Author(s)/Editor(s): Warren Nevins
Published: Winter 2018 - 2019
It is that time of year again… the weather is getting brisk, snowstorms are making the news and festive lights are appearing all around us.
Author(s)/Editor(s): Adrian Cameron and Kenia Montijo
Published: Fall 2019
Believe it or not, the 9.9 million Americans that have experienced identity theft were because they had their mail stolen from their mailbox or garbage. Paperless billing not only reduces the chances of theft, but it also increases the chances that you won't lose or misplace your bill. Vendors now store this sensitive information for their customers, allowing them 24-hour access from anywhere in the world.
Author(s)/Editor(s): Edward Bedikian and Warren Nevins
Published: Spring 2019
Author(s)/Editor(s): Phylicia Holmes
Published: Spring 2019
The following instructions will help you get started using Rutgers Connect, the new central email, calendar, and cloud services system.
Contact Us
ITaCS - Information Technology at Continuing Studies
303 George Street, Suite 400
New Brunswick, New Jersey 08901
| Phone: | 848-932-4704 | Email: | support@docs.rutgers.edu | |
| Fax: | 732-932-6122 | Online: | Online Help Desk |
